TERMS AND CONDITIONS

  • The Terms and Conditions are valid automatically from the moment of making a reservation by the owner.
Obligations of Hunde Abenteuer land GMBH:
  • Hunde Abenteuer Land GMBH is obligated to look after the dogs to the best of their needs and will inform the owner of any big issues or incidents.
  • In case of illness or injury, Hunde Abenteuer Land GMBH will react in the best dogs interest, that means we may contact a Veterinarian first and we may contact the owner second. The owner is liable for costs for the treatment.
  • Hunde Abenteuer Land GMBH is obligated to inform Veterinary Office about dogs with serious aggressive behavior.
  • In case of bigger problems with a dog or owner is not respecting the Terms and Conditions, Hunde Abenteuer Land GMBH will provide immediate written notice.
  • Hunde Abenteuer Land GMBH reserves the right to withdraw from a contract of daycare due to health and or behaviour issues that arise in any dog at any time.
Obligations of Owner:
  • The dog must be free from any infectious illness, must be chipped and registered by Amicus.
  • The dog must be vaccinated with standard combination vaccine and also against kennel cough.
  • The dog must be a minimum of 12 weeks old, able to be in a social environment and respond to his name.
  • Females in heat are required to stay at home.
  • Hunde Abenteuer Land GMBH is granted the right to refuse intact males who display aggressive or dominant behavior against other dogs.
  • The owner is liable for informing Hunde Abenteuer Land GMBH about any health issues their dog may have.
  • The owner must have a personal liability insurance.
  • The owner is liable for all cost of damages his animal inflicts on other dogs, objects or people.
  • By sending the dog to Hunde Abenteuer Land GMBH, the owner is agreeing that Hunde Abenteuer Land GMBH to take and use photos of their dog on the blog, website, and other social media.
  • 4 weeks prior notice to terminate regular daycare must be given.  Hundeabenteuerland GmbH may charge where notice is not given in writing (email or message).

For daycare:

  • Cancellation made 3 days prior to the regular daycare are charged at 100%
  • Females in season are not permitted to attend daycare.  We will do everything we can to fill their regular daycare spot(s) but where it is not possible the charge will be 100% for the duration.

For boarding:

  • For our regular day care clients, cancellation should be made minimum 2 weeks in advance. If not, we will charge up to 150 CHF.
  •  All other boarding cancellations as follows:
  • Cancellations made 1-2 weeks prior = 25% charge
  • Cancellation made 1 week before = 50% charge
  • We require a 50% deposit to confirm bookings.
Payment

Payment is made by e-banking.