TERMS AND CONDITIONS

The Terms and Conditions are valid automatically from the moment of making a reservation by the owner.

Obligations of Hunde Abenteuer land GMBH:

  • Hunde Abenteuer Land GMBH is obligated to look after the dogs to the best of their needs and will inform the owner of any big issues or incidents.
  • In case of illness or injury, Hunde Abenteuer Land GMBH will react in the best dogs interest, that means we may contact a Veterinarian first and we may contact the owner second. The owner is liable for costs for the treatment.
  • Hunde Abenteuer Land GMBH is obligated to inform Veterinary Office about dogs with serious aggressive behavior.
  • In case of bigger problems with a dog or owner is not respecting the Terms and Conditions, Hunde Abenteuer Land GMBH will provide immediate written notice.
  • Hunde Abenteuer Land GMBH reserves the right to withdraw from a contract of daycare due to health and or behaviour issues that arise in any dog at any time.

Obligations of Owner:

  • The dog must be free from any infectious illness, must be chipped and registered by Amicus.
  • The dog must be vaccinated with standard combination vaccine and also against kennel cough.
  • The dog must be a minimum of 12 weeks old, able to be in a social environment and respond to his name.
  • Females in heat are required to stay at home.
  • Hunde Abenteuer Land GMBH is granted the right to refuse intact males who display aggressive or dominant behavior against other dogs.
  • The owner is liable for informing Hunde Abenteuer Land GMBH about any health issues their dog may have.
  • The owner must have a personal liability insurance.
  • The owner is liable for all cost of damages his animal inflicts on other dogs, objects or people.
  • By sending the dog to Hunde Abenteuer Land GMBH, the owner is agreeing that Hunde Abenteuer Land GMBH to take and use photos of their dog on the blog, website and other social media.

Cancellations:

For daycare:

  • Cancellation made 3 days prior to the regular daycare are charged at 100%
  • Females in season are not permitted to attend daycare.  We will do everything we can to fill their regular daycare spot(s) but where it is not possible the charge will be 100% for the duration.

For boarding:

  • For our regular day care clients, cancellation should be made minimum 2 weeks in advance. If not, we will charge up to 150 CHF
  • Cancellations made 1-2 weeks prior = 25% charge
  • Cancellation made 1 week before = 50% charge

Payment

Payment is made by ebanking or cash on collection.

Our Happy Furry Friends

  • Our dog Luna has been going to Hundeabenteuerland every week since she was 3 months. Christopher and Agata are the most caring and passionate people. We absolutely trust them and we are always happy to know that Luna has lots of fun and exercise during daycare. The daily pictures are also lovely!

    Jeanne Cresson
  • Agatha and Chris are amazing human beings, extremely caring, loving, experienced and knowledgeable about dogs. Our cute energetic hound puppy goes there for months now and every time he comes back happier and happier, and a more balanced dog. Not only he gets treated like family there but also he gets to play and socialise properly with other dogs under supervision. We are super lucky we found Agatha and Chris, and we are very grateful for their support <3

    Freideriki Michailidou
  • A really lovely place run by passionate people. They go above and beyond to ensure that the dogs are well taken care of and enjoy their stay. Even though our dog at first was a bit shy, now he’s always happy to go to the daycare. And we always love to see the pictures of him fooling around.

    Timothy Zimmermann
  • Christopher and Agata are great human beings and the best dog caretakers one can imagine. They are absolutely professional, offer fair prices and treat the dogs like family (including Christmas presents, Halloween parties, birthday cakes, etc.). Lipso loves going there and comes back tired and satisfied every time. Also, the dogs can run freely during the day because there is a fenced garden, which was really hard to find in Zurich. 100% recommendation.

    Sophie Matjaz
  • My Daschund goes to Chris and Agatha’s daycare several times a week and even on Weekend sometimes. He loves it and they take such good care of him. They always give me picture and updates regarding my dogs mood (which is important because of the medicine he takes). Their level of care and attention to details is outstanding. You can see they truly love dogs. It is a relief to have found such a wonderful daycare when I cannot take my baby with me. On top of it, they are really good value ! I don’t know how i would do without them. You guys are absolutely the best !

    Aurélia Muller
  • My Golden Retriever loved going every Fridays to Hundeabenteurland, it was definitely the highlight of his week! The best part is seeing all the wonderful pictures of him playing and running and making new friends. When I used to travel I used to always feel comforted that he would be in the best of hands. I have now left Switzerland, but I want to thank Agata and Christopher for making our stay in Zurich so much more enjoyable.

    Kiran Doll
  • Christopher and Agata are the nicest and kindest people who always go out of their way to do the very best for all the dogs in their care,. They are thoroughly professional and committed to their task and they are extremely accommodating to their customers. I would recommend them unreservedly. So happy to have found them - wouldn’t want my little rescue dog to be looked after by anyone else. Thank you, Hundeabenteuerland!!

    Veronica Rothwell
  • Having our dog at Hundeabenteuer has been such an amazing experience! Chris and Agata have always had their best interest at heart when it comes to the dogs they take on, so the group dynamic with the dogs stays balanced. We adopted a shelter dog in 2020 in the midst of the pandemic. Progress has been slow but steady, but it also meant that our dog needed some extra attention, which they gladly provided and personally it felt like they were as happy as us which all the progress our dog was making. We really appreciate all the feedback we‘ve gotten, whenever we pick our dog up in the afternoon and the daily pictures they post on their Facebook Page with all the dogs has become our little highlight of the day.

    The prices for the doggy daycare are more than reasonable, if you compare it to other providers in the region of Zurich and what you actually get. The pick up spot is located near the Central Station which is great.

    If you‘re in need for a caring, well equipped and educated doggy day care in Zurich, I highly recommend you check out Agata’s and Chris ’Hundeabenteuerland! We, including our dog, couldn‘t be happier with our choice and we couldn‘t do it without them!

    Mara Mato
  • Best doggy day care, 100% recommended. Handle dogs with such care and as not many do also see that the group of dogs is "working". Post everyday pictures of the day on Facebook, the pick-up and drop off timings are excellent for people working and they are always on time. If there is an issue, they always go the extra mile. We probably couldn’t manage to have our dog without them.

    Flyin Z
  • Chris and Agata took amazing care of my dog for three years. She came home happy and tired after a day of playing, and each morning when I would say, "okay, want to go to daycare?" she would run around in circles in excitement. They refuse to accept aggressive dogs and mine never came home with so much as a bite or a scratch. When my daughter was sick in the hospital, they offered so many times to travel on the weekends or outside their normal hours to help take care of the dog. It makes me so angry that some coward would slander them like this. They're such kind and amazing people. It's disgusting that someone would try to ruin their business just because of 15 minutes of dogs barking because they're happy to see their owners.

    David Clawson
  • Best dog sitter ever. I have used them 5 days a week for over 10 years, and they provide the best care for my dog. They are wonderful with the dogs, and the dogs get lots of exercise, attention, care and socialization. Would not think of using anyone else.

    Laura DiSisto
  • Wonderful business and very caring towards our special needs Cocker Spaniel. They have amazing infra-structure with indoor and outdoor facilities and take care of your pet as their own. I highly recommend this place and place all my trust in them with my loved dog.

    Paulo Poinha
  • Dog Adventureland has been looking after our dogs for over 12 years. At first only when we went on vacation without dogs. Since they always had so much fun with Agata & Christopher, we decided that the dogs could spend a day in the dog adventure land once a week.

    A play day like this a week not only promotes excellent socialization for the dogs, they also learn a lot, can let off steam and are happy. We trust Agata & Christopher completely. Even if medication needs to be given or the dog has other special requirements - at Agata & Christopher we don't have to worry, everything works perfectly!

    You won't find more loving care for your dog anywhere!

    We are also very grateful for the tips Agata & Chris have given us over the years. Be it about training, nutrition, or anything else - we were able to learn a lot and thereby give our dogs a better life. We hope that our furry friends will be looked after by Hundeabenteuerland for many, many years to come!

    Sarah Senn
  • My Brownies have been loving it for more than 7 years, through many ups and downs in life ... most recently Agata & Christopher helping Doyle through his chemo schedule when I had to be away. They care so much & my boys love them!

    Bev Brookes
  • Our 5 year old greyhound, Vitalis loved going twice a week and was always excited to see Chris and Agata at the pickup spot each morning. They give the dogs so much love and attention. We loved the daily photos they posted so that we could see what mischief and fun Vitalis got up to!) We recently moved back to Bermuda, and wish that there was something similar here. We (and Vitalis) really miss them! I would definitely recommend them to anyone!

    Ashleigh Moffat
  • Seriously Christopher and Agata are the best. They’ve been in the business for over 10 years and know more about dogs than most anyone I’ve met. I trust them completely. They recently watched our two dogs, one of whom is very geriatric, for a two week long vacation. We had a wonderful time because absolutely nothing went wrong and we were constantly updated by their website. Overall I can’t say enough good things about this company!!

    Mehridith Philips Venverloh
  • Every time we leave Luna with Chris and Agata we are afraid she won’t want to come home. It took us many years to find a place we were entirely comfortable leaving our Bernese Mountain Dog. Now we are free to travel a bit further afield knowing Luna is with great people who care deeply about dogs.

    Paul Wyndale
  • Chris and Agata took care of our Ruthie for 5 years while we lived in Switzerland and we miss them very much. They loved her and took care of her like she was a family member.

    Chelsey Hageman
  • Wally loves his daycare and we know he's in safe hands with Chris and Agata. You help us out a lot, thank you!

    Abigail Nolan