Frequently Asked Questions

FAQs
How does it work?

All dogs are collected from our meeting located in convenient location near to ZürichHB/Central . Then we make the short journey in our custom crated van to our play areas just 30 minutes outside the city in the beautiful Zürcher Weinland.

Now the fun begins! Your beloved pooch will have fun socialising, swimming, sniffing new smells, playing and running around with his furry friends in our large outdoor play area. Once tired out, they can curl up for a nap in one of our dog beds and enjoy getting belly rubs from us.

This high quality of care means you can enjoy your day knowing that your dog is in safe hands. At the end of the day, we will meet you again near the Central tram stop.

Make sure to check our blog later that evening. We post lots of pictures so you can see all the fun our dogs were up to!

How much does it cost?

Please see our services & pricing page for cost.

Where are you located at?

At Hunde Abenteuer Land, we believe that we have two customers – you and your dog. That’s why we make it easy for our clients by providing a convenient meeting spot near the Central tram stop in in Zürich city for you to drop off and pick-up your best friend.

After you drop off your dog in the morning, we transport them in our custom crated van to our play areas just 30 minutes outside the city in the beautiful Zürcher Weinland.

Where is the pick-up and drop off location?

The meeting point is near the Zürich Central tram stop. at or around Stampfenbachstrasse 6 depending upon available parking.

We will be waiting to pick up your furry friend in the morning Monday- Friday between 7:45 and 8:15 am. We will meet you again between 5:45 and 6 pm for you to pick them up for the evening

Why is it important my dog does a “trial day” first?

Keeping your furry family member safe and happy is our top priority. Before your dog can attend our daycare, we will conduct a meet & greet with your dog to determine if they are comfortable in our open play environment.

What do you do if there is bad weather?

Your dog’s safety and comfort is our number one priority. We ensure your dog will have a fun-filled day no matter what the weather may bring!

  • When the weather gets too hot, cold or rainy we take the fun inside to our indoor play area.
  • We understand that not all breeds are naturally suited for outdoor play when the weather gets cooler. That’s why we provide high quality coats for your dog to wear so they can play around outside with their friends in comfort.
  • On sunny summer days, we fill up our pools for those who love to splash around and provide plenty of shaded areas for dogs to take a break in.
How old does my puppy have to be to join?

Puppies must be at least 12 weeks old and must have completed the necessary vaccinations.

How does boarding work?

The amount of overnight guests is very much limited. We do try provide overnight and holidays for our regular customers (mean they regularly attending day care).

We will provide holidays for extra customers if there is availability. Please book in advance, especially if is going about period of school or national holidays .

Where does my dog stay when he stays overnight?

We love and care for our furry clients as if they are our own. That is why we believe in cage free overnight stay. After a full day of play, we will bring your dog home with us to stay the night in the comfort of our home.

What do I need to bring when my dog is boarded?
  • We have plenty of comfy beds and blankets, but you may bring a blanket that will make your dog feel “at home” with. Please know that sometimes they may chew their own bedding and we are not responsible.
  • To avoid upset tummies, we recommend owners provide their own dog food. A sudden change in your dog’s diet can cause an upset stomach.
Should I bring my own food?
  • For dogs spending the day with us:
    When you drop off your dog in the morning, they are excited and ready to play! Please make sure you feed them breakfast in the morning so they can have fun once we arrive to our play areas. For our puppy and young furry clients, you may pack a lunch for them.
  • For dogs spending the night with us:
    To prevent upset tummies we recommend owners provide their own dog food. A sudden change in your dog’s diet can cause stomach upset creating great discomfort for your dog. We can provide our own quality food for an additional charge between 1. to 5. CHF. per day.
What days are you closed?

Holiday Dates:

21st September - 6th October 2024 (We will remain open but may have to reduce numbers slightly).

What is our cancellation policy?

If you need to cancel your reservation, please call or email us to let us know. Please note though, due to high demand and the limited spots for our furry guests we do implement the following cancellation policy. This opens up spots for dogs that need care who might have otherwise been turned away on a busy day.

For daycare:

Cancellation made 3 days prior to the regular daycare are charged at 100%.

Females in season are not premitted to attend daycare. We will do everything we can to fill their regular daycare spot(s) but where it is not possible the charge will be 100% for the duration.

For boarding:

  • For our regular day care clients, cancellation should be made minimum 2 weeks in advance. If not, we will charge up to 150 CHF
  • Cancellations made 1-2 weeks prior = 25% charge
  • Cancellation made 1 week before = 50% charge
What vaccinations does my dog need to attend?

Your dog needs to be current on their vaccinations. We strongly recommend that dogs have an extra vaccination against Bordetella (the vaccine for kennel cough), especially in the autumn and winter. We also request that all dogs be on some type of flea preventative.

What if my dog needs regular medication?

Please pack all your dogs medications in their overnight bags. Its also a good idea to add a few extras to cover for travel delays and emergencies. Add detailed information regarding how you administer all medications and contact information to your regular vet.

Where can I find daily pictures?

Daily pictures can be found on our Facebook page usually at around 15:30 each day. We understand that some people may prefer not to use Facebook, therfore we recommend opening an account in your dog's name. You really don't want to miss out on all the fun we have together!

Our Happy Furry Friends

  • Our dog Luna has been going to Hundeabenteuerland every week since she was 3 months. Christopher and Agata are the most caring and passionate people. We absolutely trust them and we are always happy to know that Luna has lots of fun and exercise during daycare. The daily pictures are also lovely!

    Jeanne Cresson
  • Agatha and Chris are amazing human beings, extremely caring, loving, experienced and knowledgeable about dogs. Our cute energetic hound puppy goes there for months now and every time he comes back happier and happier, and a more balanced dog. Not only he gets treated like family there but also he gets to play and socialise properly with other dogs under supervision. We are super lucky we found Agatha and Chris, and we are very grateful for their support <3

    Freideriki Michailidou
  • A really lovely place run by passionate people. They go above and beyond to ensure that the dogs are well taken care of and enjoy their stay. Even though our dog at first was a bit shy, now he’s always happy to go to the daycare. And we always love to see the pictures of him fooling around.

    Timothy Zimmermann
  • Christopher and Agata are great human beings and the best dog caretakers one can imagine. They are absolutely professional, offer fair prices and treat the dogs like family (including Christmas presents, Halloween parties, birthday cakes, etc.). Lipso loves going there and comes back tired and satisfied every time. Also, the dogs can run freely during the day because there is a fenced garden, which was really hard to find in Zurich. 100% recommendation.

    Sophie Matjaz
  • My Daschund goes to Chris and Agatha’s daycare several times a week and even on Weekend sometimes. He loves it and they take such good care of him. They always give me picture and updates regarding my dogs mood (which is important because of the medicine he takes). Their level of care and attention to details is outstanding. You can see they truly love dogs. It is a relief to have found such a wonderful daycare when I cannot take my baby with me. On top of it, they are really good value ! I don’t know how i would do without them. You guys are absolutely the best !

    Aurélia Muller
  • My Golden Retriever loved going every Fridays to Hundeabenteurland, it was definitely the highlight of his week! The best part is seeing all the wonderful pictures of him playing and running and making new friends. When I used to travel I used to always feel comforted that he would be in the best of hands. I have now left Switzerland, but I want to thank Agata and Christopher for making our stay in Zurich so much more enjoyable.

    Kiran Doll
  • Christopher and Agata are the nicest and kindest people who always go out of their way to do the very best for all the dogs in their care,. They are thoroughly professional and committed to their task and they are extremely accommodating to their customers. I would recommend them unreservedly. So happy to have found them - wouldn’t want my little rescue dog to be looked after by anyone else. Thank you, Hundeabenteuerland!!

    Veronica Rothwell
  • Having our dog at Hundeabenteuer has been such an amazing experience! Chris and Agata have always had their best interest at heart when it comes to the dogs they take on, so the group dynamic with the dogs stays balanced. We adopted a shelter dog in 2020 in the midst of the pandemic. Progress has been slow but steady, but it also meant that our dog needed some extra attention, which they gladly provided and personally it felt like they were as happy as us which all the progress our dog was making. We really appreciate all the feedback we‘ve gotten, whenever we pick our dog up in the afternoon and the daily pictures they post on their Facebook Page with all the dogs has become our little highlight of the day.

    The prices for the doggy daycare are more than reasonable, if you compare it to other providers in the region of Zurich and what you actually get. The pick up spot is located near the Central Station which is great.

    If you‘re in need for a caring, well equipped and educated doggy day care in Zurich, I highly recommend you check out Agata’s and Chris ’Hundeabenteuerland! We, including our dog, couldn‘t be happier with our choice and we couldn‘t do it without them!

    Mara Mato
  • Best doggy day care, 100% recommended. Handle dogs with such care and as not many do also see that the group of dogs is "working". Post everyday pictures of the day on Facebook, the pick-up and drop off timings are excellent for people working and they are always on time. If there is an issue, they always go the extra mile. We probably couldn’t manage to have our dog without them.

    Flyin Z
  • Chris and Agata took amazing care of my dog for three years. She came home happy and tired after a day of playing, and each morning when I would say, "okay, want to go to daycare?" she would run around in circles in excitement. They refuse to accept aggressive dogs and mine never came home with so much as a bite or a scratch. When my daughter was sick in the hospital, they offered so many times to travel on the weekends or outside their normal hours to help take care of the dog. It makes me so angry that some coward would slander them like this. They're such kind and amazing people. It's disgusting that someone would try to ruin their business just because of 15 minutes of dogs barking because they're happy to see their owners.

    David Clawson
  • Best dog sitter ever. I have used them 5 days a week for over 10 years, and they provide the best care for my dog. They are wonderful with the dogs, and the dogs get lots of exercise, attention, care and socialization. Would not think of using anyone else.

    Laura DiSisto
  • Wonderful business and very caring towards our special needs Cocker Spaniel. They have amazing infra-structure with indoor and outdoor facilities and take care of your pet as their own. I highly recommend this place and place all my trust in them with my loved dog.

    Paulo Poinha
  • Dog Adventureland has been looking after our dogs for over 12 years. At first only when we went on vacation without dogs. Since they always had so much fun with Agata & Christopher, we decided that the dogs could spend a day in the dog adventure land once a week.

    A play day like this a week not only promotes excellent socialization for the dogs, they also learn a lot, can let off steam and are happy. We trust Agata & Christopher completely. Even if medication needs to be given or the dog has other special requirements - at Agata & Christopher we don't have to worry, everything works perfectly!

    You won't find more loving care for your dog anywhere!

    We are also very grateful for the tips Agata & Chris have given us over the years. Be it about training, nutrition, or anything else - we were able to learn a lot and thereby give our dogs a better life. We hope that our furry friends will be looked after by Hundeabenteuerland for many, many years to come!

    Sarah Senn
  • My Brownies have been loving it for more than 7 years, through many ups and downs in life ... most recently Agata & Christopher helping Doyle through his chemo schedule when I had to be away. They care so much & my boys love them!

    Bev Brookes
  • Our 5 year old greyhound, Vitalis loved going twice a week and was always excited to see Chris and Agata at the pickup spot each morning. They give the dogs so much love and attention. We loved the daily photos they posted so that we could see what mischief and fun Vitalis got up to!) We recently moved back to Bermuda, and wish that there was something similar here. We (and Vitalis) really miss them! I would definitely recommend them to anyone!

    Ashleigh Moffat
  • Seriously Christopher and Agata are the best. They’ve been in the business for over 10 years and know more about dogs than most anyone I’ve met. I trust them completely. They recently watched our two dogs, one of whom is very geriatric, for a two week long vacation. We had a wonderful time because absolutely nothing went wrong and we were constantly updated by their website. Overall I can’t say enough good things about this company!!

    Mehridith Philips Venverloh
  • Every time we leave Luna with Chris and Agata we are afraid she won’t want to come home. It took us many years to find a place we were entirely comfortable leaving our Bernese Mountain Dog. Now we are free to travel a bit further afield knowing Luna is with great people who care deeply about dogs.

    Paul Wyndale
  • Chris and Agata took care of our Ruthie for 5 years while we lived in Switzerland and we miss them very much. They loved her and took care of her like she was a family member.

    Chelsey Hageman
  • Wally loves his daycare and we know he's in safe hands with Chris and Agata. You help us out a lot, thank you!

    Abigail Nolan